Regions | Dealer Services FAQs

We have compiled these questions using input from several different areas including Regions' Customer Service department. However, please remember that an "FAQ" section is simply a listing of frequently asked questions - if your question is not answered here, feel free to call us at 1-800-REGIONS (1-800-734-4667).

How do I apply for the Retail Finance Program through Regions?
How do I apply for online application services through DealerTrack?
How do I request a payoff?
How do I request dealer supplies?
What is the address for lien holder information?
Where do I send customer payments?
What methods are available for sending applications for approval?
How do I contact Customer Service?
How do I learn more about Dealer Reserves?
Where can I find the documents that I need for the application process?

How do I apply for the Retail Finance Program through Regions?	[back to top]
Contact a Regions Dealer representative at 800-283-5163. You will also need to fill out and submit a Corporate Resolution to Borrow and Pledge, Dealer Information Sheet, and other documentation needed for the application and approval process.

How do I apply for online application services through DealerTrack?	[back to top]
Once you have been approved for our Dealer Lending program through a Regions representative, you will be eligible for our on-line application processing services through DealerTrack. Click here to access DealerTrack, or to learn more information about our online application services, click here.

How do I request a payoff?	[back to top]
Call us at 877-430-4562 and follow the automated prompts for your specific request. Please note you will need the account number and the last four digits of your customer’s social security number.

How do I request dealer supplies?	[back to top]
To order supplies you may print and fill out the Supply Request Form and fax it to 800-727-6507, or you can call us at 800-283-5163.

What is the address for lien holder information?

[back to top]

Mail requests for lien holder information to:

Regions Bank
Post Office Box 1984
Birmingham, AL 35201

What methods are available for sending applications for approval?	[back to top]
You can fax a customer application to 800-267-4958. You can send a customer application electronically through DealerTrack. Click here to find out more about Dealer Track.

How do I contact Dealer Customer Service?	[back to top]
Call us at 800-283-5163, then press 0 to speak with a dealer customer service representative. Our representatives are trained help you with questions concerning status of applications or contracts, reserve or title issues.

How do I learn more about Dealer Reserves?	[back to top]
For more information on the Dealer Reserve program, call 800-283-5163.

Where can I find the documents that I need for the application process?	[back to top]
Our goal is to provide you with quick and easy access to helpful tools and information. Please select a PDF from the list below. Corporate Resolution to Borrow and Pledge Dealer Information Sheet Supply Request Form Loan Payment Authorization Funding Checklist Funding Checklist - Value Program Quick Loan Form for Equifax Quick Loan Form for TransUnion

1. Requires Adobe Acrobat Reader – download it here for free

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