Click here to view an Example of Fraudulent Email
Identifying the phony emails and websites isn't easy. There are a few common characteristics you can look for, however, that will help you avoid these dangerous scams.
What do phishing emails have in common?
- Urgent message. Customers could receive an email with an urgent or time-sensitive message requesting them to act immediately. An example of this would be "Urgent, your account has been locked and you must reactivate immediately to continue to use your account."
- Links to "spoofed" websites. There will be a link that will direct users to a fraudulent website. This site may look official, but is actually one that is controlled by the fraudster.
- Requests for sensitive information. These messages usually say that the bank needs to update or verify your information. Regions will never ask for you to update your account in this way.
Protect Yourself
Regions will never send an email request asking for our customers to verify or update personal information or passwords by replying to the email or by going to a website through a link included within the email. Even if you don't provide information, by clicking on the link you could expose your operating system to a virus or to software that enables criminals to "eavesdrop" on your keystrokes and capture your passwords and other confidential information. When banking online, always make sure your browser address bar reads "http://www.regions.com/" before you begin the login process.
Report Email Fraud
If you believe that you have received or replied to a suspicious email and provided private information about your Regions account, please contact us immediately at 1-800-REGIONS . To report a suspicious email that is using Regions' name, please do not click on any of the links within the email and forward it to fraud@regions.com and then delete it.