Phishing is a scam by which criminals hijack well-known brands and create phony Web sites. They then blast out phony e-mails linking to these sites in the hopes of obtaining unsuspecting victims’ credentials.

Customers will receive an e-mail with an urgent or time-sensitive message requesting them to act immediately.

All phishing e-mails should be forwarded to phishing@regions.com and then deleted from your inbox. If you clicked on the link and responded with personal information, you should report it immediately to the bank in order to initiate possible fraud prevention procedures.

A spoofed website is one that mimics a popular company's website to lure you into disclosing confidential information. To make spoof sites seem legitimate, thieves use the names, logos, and graphics to make it appear legitimate.

Some of the common scams are physical such as job, lottery, dating and telephone scams. Online scams such as malicious code, vishing and smishing are also very common.

Yes. Banking online is a safe and convenient way to manage money and there is no reason why the Internet cannot be used with confidence. In fact, using online banking often is one of the best tools to monitor accounts 24/7.