How do I reach the Bondholder relations area for questions?
Phone: 866.512.3479
Fax: 205.560.5589
E-Mail: michael.chandler@regions.com
Mailing Address:
Regions Bank
Attn: Corporate Trust Operations
250 Riverchase Parkway East, 5th Floor
Hoover, Alabama 35244
Where do I send Registered, Bearer Bonds and Coupons for payment?
Mail to the following address via Registered, Certified or Overnight mail: Regions Bank 250 Riverchase Parkway East 5th Floor Attn: Corporate Trust Operations Hoover, AL 35244
How do I change the mailing address for my interest payments, bond notices and all other correspondence?
Complete the address change form located in the forms section and send to the following address: Regions Bank 250 Riverchase Parkway East 5th Floor Attn: Corporate Trust Operations Hoover, AL 35244
What do I do if my bond is lost, stolen or misplaced?
The following steps should be taken immediately if your bonds are lost, stolen or misplaced:
Contact us immediately at 866.512.3479 or send a letter stating the following information:
- Name of the bond issue, CUSIP and certificate number.
- Registration of the bond. A stop will be placed on your certificate and all required documentation to replace your certificate will be mailed to you.
What do I do if I have not received, lost or misplaced a check?
Send us a letter including all of the following information: Bond issue, CUSIP and registered name to the following address: Regions Bank 250 Riverchase Parkway East 5th Floor Attn: Corporate Trust Operations Hoover, AL 35244. If you have not received a check, please allow ten (10) business days for your check to arrive before replacing.
What do I do if I need to change the registration of my bond?
Please call our Client Service number at 866.512.3479 and speak to one of our team members. Each situation varies depending on circumstances and we want to make sure you receive the most accurate information possible.