Even though account information is not stored on your phone, there are a few steps you can take to remove any Mobile Banking information from your phone. To remove any information from your mobile phone, follow these steps:
- Log into Regions Online Banking.
- Click on the Mobile Banking tab
- Select "Lost Device" from the drop down box to clear the contents on the mobile phone.
If you have multiple banking relationships for which you use Mobile Banking, clicking on "Lost Device" clears the contents for all your banking relationships.
If you can not quickly get access Regions Online Banking, you can have the contents cleared by our Online Banking Technical Support staff by calling at 1-800-4PCBANK (800-472-2265).
Remember, Mobile Banking cannot be accessed without your 6 digit PIN. If someone attempts to guess your PIN, they have three attempts before Mobile Banking is locked. If you find the phone and want to download Mobile Banking again, you may activate the phone from the Mobile Banking tab within Regions Online Banking by selecting "Activate Device" and following the on-screen instructions.
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