Regions Help & Support

FAQ

How do I set up or enable biometrics for my app login?

To enable biometric ID, toggle the button to green on the login screen. You can also set up biometric verification by going to Settings in the Regions Mobile app and selecting Biometric ID.

Certain devices are eligible for enrollment in Touch ID/Fingerprint or Face ID/facial recognition login. If eligible, you will have the option to enroll by following the prompts within Regions Mobile app. If you store multiple biometric IDs on your device, including those of additional persons, those persons will also be able to access your Regions Mobile app, including the services within the app.