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Need Help Logging In?

With all that you do everyday, we understand that remembering your Online ID and Password can sometimes be tricky. For this reason, we are providing the top 5 questions asked by customers concerning logging in to Regions Online Banking.

 

 

1. What if I don’t remember my Online ID?
Online IDs are set up during the enrollment process and should be something only you know. To help you remember, please review the requirements for an Online ID below:

  • Must be between 8 and 18 characters
  • Must contain both letters and numbers
  • Online IDs are NOT case sensitive

If you don’t remember your Online ID, simply call 1-800-4PC-BANK (1-800-472-2265) and a Regions banker will be happy to assist you.

2. What if I don’t remember my Password?
Passwords are initially set up during the enrollment process and should be something only you know. To help you remember, please review the requirements for a Password below.

  • Must be between 8 and 18 characters
  • Must contain both letters and numbers
  • Passwords ARE case sensitive

If you don’t remember your Password, you may reset it by selecting the Forgot Password link located in the login box or call 1-800-4PC-BANK (1-800-472-2265) and a Regions banker will be happy to assist you.

3. Why am I receiving Error Message 103?

  • Error Message 103 indicates that either your Online ID or Password has been entered incorrectly. See tips above for more information.

4. Why am I receiving Error Message 105?

  • Error Message 105 indicates that your Password has been entered incorrectly too many times. You may reset your Password by selecting the Forgot Password link located in the login box or call 1-800-4PC-BANK (1-800-472-2265) and a Regions banker will be happy to assist you.

5. Why am I receiving Error Message 155?

  • Error Message 155 indicates that one of your Security Questions was answered incorrectly too many times. To reset your Security Questions, simply log in to Online Banking with your current Online ID and Password and verify the information requested or call 1-800-4PC-BANK (1-800-472-2265) and a Regions banker will be happy to assist you.