How Regions Protects You:
- We use the latest technology to ensure the security and confidentiality of your information. Advances in security technology occur frequently, and Regions continually evaluates our security environment to ensure that it provides the highest level of privacy and safety for our customers.
- We use additional layers of authentication to verify your identity when you log in. Regions uses a security feature called Intelligent Authentication. Along with your Online ID and Password, Intelligent Authentication uses a variety of information, attributes, and behaviors to verify your identity before permitting you to successfully log in to your account information. If the system detects an unusual pattern with your login, you will be prompted to answer one of your current Security Questions. You must answer this question correctly before being allowed to continue logging in.
How to Protect Yourself:
- Never share your Online ID or Password with anyone. This is the first and easiest way you can protect yourself. At Regions, we never encourage our customers to share their login information. Any of our customers can create their own Online ID and Password to access Regions at no charge.
- Never share your Security Questions and Answers. This goes hand in hand with not sharing your login information. If our system detects an unusual pattern with your login, you will be prompted with one of these questions. You must answer correctly before logging in. By not sharing the questions and answers, you help prevent unauthorized individuals from accessing your account.
- Make sure you have up to date anti-virus software and install regular system updates. This will help protect your computer from receiving viruses that can not only cause problems with your operating system, but also leave your information vulnerable to compromise. Read more on this topic.
The items listed above are just a few steps you can take to protect your information. However, we have a wealth of information available on regions.com. Learn more about our privacy policy, find out how to report fraud, or get even more tips to protect yourself.
Other Online Safety Information:
- If you receive an email asking you to provide your Regions Online ID, Password, or Social Security Number, please contact us at 1-800-REGIONS immediately. We will never ask for your personal information through an email.
- If you should receive an email with a link in it, you can verify that it is fraudulent by scrolling over the link and looking for in the address that appears in the bottom left corner of the browser. If it does not contain "http://www.regions.com/" at the beginning of the address, it is a fraudulent web site. View an example of fraudulent email.
- To prevent unauthorized access to your accounts when you step away from your computer, your Online Banking session automatically signs off after 10 minutes. It is best to sign-off or close your browser after completing your banking session.