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Servicemember Civil Relief Act (SCRA)

Regions Bank is proud to support the banking needs of those military service personnel who have worked hard and sacrificed for the good of our country. You’ve served our country and under protections of the Servicemembers Civil Relief Act you may be entitled to certain rights. Please contact your local banker or call 1-800-REGIONS for more information.

The Servicemembers Civil Relief Act
The Servicemembers Civil Relief Act (SCRA) of 2003, previously known as the Soliders’ and Sailors’ Civil Relief Act, is a federal law that protects active duty military service personnel as they enter active duty. It covers issues such as credit cards interest rates, personal loans, mortgage interest rates, mortgage foreclosure, civil judicial proceedings, automotive leases, life insurance, health insurance and more.

Legal Rights and Protections Under the SCRA
Servicemembers on “active duty” or “active service” or a dependent of such a servicemember may be entitled to certain legal protections and debt relief pursuant to the Servicemembers Civil Relief Act (50 USC App. §§ 501-596) (SCRA).

Who May be Entitled to Legal Protections Under the SCRA?
  • Active duty members of the Army, Navy, Air Force, Marine Corps, Coast Guard and active service National Guard;
  • Active servicemembers of the commissioned corps of the National Oceanic and Atmospheric Administration;
  • Active servicemembers of the commissioned corps of the Public Health Service;
  • United States citizens serving with the armed forces of a nation with which the United States is allied in the prosecution of a war or military action; and their spouses.

What Legal Protections are Servicemembers Entitled To Under the SCRA?
  • The SCRA states that a debt incurred by a servicemember, or servicemember and spouse jointly, prior to entering military service shall not bear interest at a rate above six percent during the period of military service, and to a one-year period following the end of the service member’s military service.
  • The SCRA states that in a legal action to enforce a debt against real estate that is filed during, or within nine months after the servicemember’s military service, a court may stop the proceedings for a period of time, or adjust the debt. In addition, the sale, foreclosure, or seizure of real estate shall not be valid if it occurs during, or within nine months after the servicemember’s military service unless the creditor has obtained a court order approving the sale, foreclosure or seizure of the real estate.
  • The SCRA contains many other protections besides those applicable to home loans.

How Does A Servicemember or Dependent Request Relief Under the SCRA?
  • In order to request relief under the SCRA, a servicemember or spouse, or both, must provide a written request to the lender, together with a copy of servicemember’s military orders. Please forward your information to the following addresses:

Loans and Lines of Credit

Regions Bank
ATTN: SCRA
P.O. Box 1984
Birmingham, AL 35201

Or Fax them to (205) 261-7048. Include "ATTN SCRA" on the cover sheet.

Regions Mortgage

Mortgage Customer Serivce
ATTN: SCRA
P.O. Box 18001
Hattiesburg, MS 39401-8001

Or Fax them to (601) 554-2385. Include "ATTN SCRA" on the cover sheet.


How Does a Servicemember or Dependent Obtain Information About the SCRA?

  • The U. S. Department of Defense’s information resource is “Military OneSource,” militaryonesource.com. The toll-free telephone numbers for Military OneSource are:
    • From the United States:  1-800-342-9647
    • From outside the United States (with applicable access code):  1-800-342-9647
    • International Collect (through long distance operator):  1-484-530-5908
  • Servicemembers and dependents with questions about the SCRA should contact their unit’s Judge Advocate or their installation’s Legal Assistance Officer. A military legal assistance office locator for all branches of the Armed Forces is available at legalassistance.law.af.mil/content/locator.php.