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Regions is proud to be ranked tops in customer service.

At Regions, we work hard every day to ensure that your banking experience is second to none. Maybe you've benefitted from our unique financial solutions, or enjoyed stability in your banking relationship that's more important today than ever. Whatever the reason, we're honored that you proudly call yourself a Regions customer, and we appreciate being recognized for excellence in customer service with these awards. Click here for award winning service.
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Current Awards

  • Temkin Experience Ratings. Regions tied for eighth overall in the rankings of 268 companies across 19 industries. Further, Regions was the highest-ranked bank in the annual survey. Regions also received a Temkin Experience Rating that is 10 points higher than the banking industry as a whole.
  • Greenwich Excellence Awards. Regions received six National Greenwich Excellence Awards in Middle Market Banking in 2013:
    • Overall Satisfaction
    • Likelihood to Recommend
    • Relationship Manager Capability
    • Online Services
    • Treasury Management - Overall Satisfaction
    • Treasury Management - Customer Service

Previous Awards

  • Greenwich Excellence Awards. Regions received nine National Greenwich Excellence Awards in Small Business Banking and one Regional Greenwich Excellence Award in Small Business Banking in 2012:
    • National
      • Overall Satisfaction
      • Likelihood to Recommend
      • Relationship Manager Performance
      • Credit Policy
      • Branch Satisfaction
      • Online Services
      • Personal Banking Satisfaction
      • Treasury Management – Customer Service
      • Treasury Management – Product Capabilities
    • Regional
      • Overall Satisfaction – Midwest Region
  • Greenwich Excellence Awards. Regions received five National Greenwich Excellence Awards in Middle Market Banking and one Regional Greenwich Excellence Award in Middle Market Banking in 2012:
    • National
      • Overall Satisfaction
      • Likelihood to Recommend
      • Relationship Manager Performance
      • Treasury Management – Overall Satisfaction
      • Treasury Management – Customer Service
    • Regional
      • Treasury Management - Overall Satisfaction – South Region
  • AccessibleSTL Shine the Light Award. Regions received the AccessibleSTL Shine the Light Award for our commitment to providing quality services for the disabled community in 2012.
  • Benchmark Portal. Regions was ranked #3 in the Top 100 Call Center Contest in 2012 for Large Centers by Benchmark Portal for providing superior quality service in our customer service center.
  • Small Business Association. The SBA ranked Regions among the top five banks in the nation for small business lending and the number one SBA 504 lender in Alabama and Florida.
  • Greenwich Excellence Awards. Received for providing distinguished quality service to small business and middle market banking customers.
  • National TNS Choice Award. TNS, the world's largest custom market research specialist, nationally recognized Regions for:
    • superior performance in consumer banking
    • success in increasing our customer base by providing a positive customer experience
    • offering guidance and expertise
    • maintaining our strength and stability
  • Temkin Experience Ratings. The Temkin Group, an independent market researcher, ranked Regions as the top bank for customer service, and as one of the top companies in America for customer service across all industries.
  • Gomez's "Best of the Web" Award. Regions' website, www.regions.com, was awarded Gomez's "Best of the Web" Gold Award for 2010. Winners are based on response time, availability and consistency of Web and mobile sites.
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