Preparing for a severe storm?

We have compiled these questions using input from several different areas including Regions' Customer Service department. However, please remember that a the "How do I?" section is simply a listing of frequently asked questions.

If your question is not answered here, feel free to call us at 1-800-REGIONS (1-800-734-4667).




What should I do to prepare for the storm?
Emergency kits contents often include prescription medication, emergency phone numbers for evacuating, flashlights, batteries, bottled water, portable bedding and special needs items for children or senior citizens. Regions Bank recommends that your financial emergency preparations include the following:

  • Gather important legal documents, which should include:
    • Mortgage/property deeds
    • Car titles
    • Photocopy of driver’s license
    • Passport(s)
    • Social security card(s)
    • Military records
    • Insurance policies
    • Health Insurance information
    • Will(s), Power of Attorney/Trust documents
    • Birth, Death, and Marriage certificates; Adoption or divorce papers
    • Tax records
    • Written instructions for family members
    • List of Emergency Contacts
  • Make sure you are insured and consider special coverage such as flood insurance.
  • Place important documents (listed above) in a waterproof plastic bag or container like those used by boaters, fisherman or divers. A good food storage bag that seals tightly will work also. Take these items with you if you evacuate your home or city.
  • Videotape or photograph your home and its contents to ensure that you can recoup replacement costs, especially for valuable items. Place the tape or film with your important documents.
  • Place other items like jewels or other valuables in a plastic storage bag and take them to your bank to put in your safe deposit box.
  • Visit your bank or ATM and withdraw enough cash to cover meals and accommodations for your family for up to 3 days.
  • Sign up for RegionsNet Online Banking to keep track of your accounts, transfer funds, and pay bills from anywhere you have Internet access.
  • Plus you can bank anytime, anywhere with Mobile Banking

Business Owners:

  • Make advance arrangements with key vendors to provide support services to get you back in business.
  • Develop a vendor services list or database with key contact phone numbers to help you return your business to operation as soon as possible.
  • Familiarize yourself with your insurance policy, riders, etc.
  • Secure financial records such as accounts payable and receivable, payroll and banking information, as well as customer databases or information and employee records.
  • Protect your equipment, relocate it if possible, if not elevate it above flood level, protect with plastic sheeting, plastic bags and duct tape.



What should I do following the storm?
Post-Storm Helpful Tips
Getting to the Internet

  • Don’t forget you can use our Internet Banking services
  • Internet access: If you need to get information off of the internet, remember that your local library has computers that can be used. If you have a laptop with wireless connectivity, many coffee houses and restaurants have WiFi connections.

Important numbers
Here is a list of important numbers you may need:

  • Regions Bank 1-800 REGIONS (1-800-734-4667)
  • FEMA 1-800-621-FEMA (3362)
  • Dept of Homeland Security 202-282-8000
  • American Red Cross 202-303-4498

Common Sense Info

  • Don’t go back in to your residence until officials say it is safe to do so
  • Take pictures of the damage for insurance claims before you begin cleaning or repairing
  • Be wary of scams:
  • Remember, don’t let fraudsters use severe weather as an excuse. Regions will not contact you to ask your confidential account or personal information.
  • If contractors offer to do work for you (trees removed, roof repairs, etc) DO NOT pre-pay for services. Ask to see their contractor license

Financial Help

  • Let us help you get back on your feet financially
  • Insurance or FEMA checks may come quickly; We can show you the best way to use that money effectively to rebuild
  • Talk to a Regions banker about the many types of loans and services we have to fit your current situation.
  • Don't forget you can use our Internet Banking and Mobile Banking services