Filing a Life Insurance Claim


Regions understands the loss of a loved one can be a very difficult time. The Regions Corporate Benefits Department is here to help make this process as easy as possible.

Call the Regions HR Connect Team at 1-877-562-8383 to provide notification.

  • Upon receipt of notification and verification of the beneficiary designation, a package will be mailed to the beneficiaries on file
  • In addition, A COBRA package will be included for any dependents who may have lost coverage

Complete the forms, include all requested documents and return them to Regions Corporate Benefits Department.

  • A certified copy of the death certificate is required, along with any forms that were in the package
  • Regions will submit the claim to the insurance company. It typically takes six to eight weeks to receive payment

Write to the American Council for Life Insurance (ACLI) if you believe the deceased had additional life insurance policies outside of Regions. For a small fee, the ACLI will conduct a search to try and find the policy. Include a self-addressed envelope.

American Council for Life Insurance
1001 Pennsylvania Ave. NW
Washington, DC 20004-2599

Need Help?

Contact the HR Connect Team at 1-877-562-8383.