Teladoc® Behavioral Health Services

Speak with a licensed therapist from anywhere. Taking care of your mental health is an important part of your overall well-being. With Teladoc Behavioral Health, adults 18 and older can get care for anxiety, depression, grief, family issues and more. Choose to see a psychiatrist, psychologist, social worker or therapist and establish an ongoing relationship.

Scheduling a phone or video visit with a therapist is easy and convenient. You can make an appointment seven days a week from 7 a.m. to 9 p.m. local time. Appointments are confirmed within 72 hours.

Why use Teladoc Behavioral Health Service?

  • Confidential treatment
  • Convenience to speak with a therapist from anywhere
  • Flexible scheduling
  • Quick access to the right provider for you

What is the charge for a consultation?

A $25 copay will apply for Advantage Plan members.

Core Plan members will pay the following out-of-pocket until the deductible is met:

  • $200 (psychiatrist initial visit)
  • $95 (psychiatrist ongoing visit)
  • $85 (psychologist, licensed clinical social worker social worker, counselor or therapist)

Once the deductible is met, the coinsurance will be 25% of the visit cost.

Teladoc does not offer a crisis hotline. Appointments must be scheduled.

Teladoc General Medical Services

Talk to a doctor anytime, anywhere. Teladoc gives Regions Medical Plan participants 24/7/365 access to U.S. board-certified doctors through the convenience of phone or video* consults. It’s an affordable alternative to costly urgent care and emergency room visits when you need care now.

When can I use Teladoc?

Teladoc does not replace your primary care physician. It is a convenient and affordable option for quality care:

  • When you need care now
  • If you’re considering the ER or urgent care center for a non-emergency issue
  • On vacation, on a business trip or away from home
  • For short-term prescription refills

What is the charge for a consultation?

The copay is $25 per consultation for Advantage Plan members. The copay for Core Plan members will be $45 per consult until the plan deductible is met. After that, the copay will be $25 per consult. Payment by credit or debit card is due at the end of the consult. The fee also qualifies for Flexible Spending Account and Health Savings Account reimbursement.

What medical conditions can I use Teladoc for?

Teladoc doctors can treat many medical conditions, including:

  • Cold and flu symptoms
  • Allergies
  • Bronchitis
  • Pink eye
  • Respiratory infection
  • Poison ivy
  • Sinus problems
  • And more!

Who are the Teladoc doctors?

Teladoc is simply a new way to access qualified doctors. All Teladoc doctors:

  • Are practicing primary care physicians (PCPs), pediatricians, internists and family medicine physicians
  • Average 20 years of experience
  • Are U.S. board-certified and licensed in your state
  • Are credentialed every three years, meeting NCQA standards

For more information, visit or call 1-855-477-4549. Review the Teladoc Member FAQs, Pediatric FAQs, Dependent Set Up and Talk to a Doc Anytime documents for more information.

Need Help?

Contact the HR Connect Team at 1-877-562-8383