Where to Find Information

benefits-chapter

Benefits Source	Information for You
Regions HR Connect Team	Assistance when you can’t find the answers you need Manned by Regions Corporate HR Associates Available 7 a.m. – 5 p.m. CST, Monday through Friday Call 1-877-562-8383
benefits.regions.com	Regions benefits website Accessible from work or home Benefits information at your fingertips 24/7 Gateway to Workday
Enrollment Guide	Provides information specific to new hire and annual open enrollment Benefits overview Changes to benefits for the upcoming year
Summary of Benefits Brochures	Summary or overview brochure for each benefit Not intended to provide every detail of the plan Available at benefits.regions.com and some vendor websites
Summary of Benefits and Coverage (SBC)	Summary brochure required by health care reform (PPACA) Universal format across all employers Easier comparison between plans
Summary Plan Description (SPD)	Governing document of each plan Details plans coverage and exclusions Changes to Your Benefits provides info on Plan changes before the SPD is updated Summary of Material Modification may be used in lieu of an entire new SPD. You will find it attached to the SPD.
Vendor Websites	Website content varies from vendor to vendor May include benefits information, provider search feature, claim statement review and history, printable forms, ID card re-ordering, etc. See vendor contact section for web addresses
Vendor Customer Service Departments	Assistance when you can’t find the information you need Help with a claims issue See vendor contact section for toll-free numbers