COVID-19 banking resources and support

Regions is committed to helping you navigate the economic environment brought about by the coronavirus (COVID-19) crisis. Please review these available resources and contact us to discuss possible banking solutions for your changing situation.

Assistance for individuals

Mortgage payment assistance

If you need help with mortgage payments, call 1-800-748-9498.

Personal loans & lines assistance

If you’re having difficulty making payments on your consumer loans, call 1-866-298-1113 to speak to a representative.

Auto loan payment assistance

If you’re having difficulty making payments on your auto loans, call 1-866-298-1113 to speak to a representative.

Credit card payment assistance

If you’re having difficulty making credit card payments, call 1-866-298-1113 to speak to a representative.

Ways to contact your business banker

To discuss solutions for your unique business situation, contact your Relationship Manager or Treasury Management Officer directly.

For Business Online Banking support, call 1-800-472-2265.

To meet with a Regions banker in person, make an appointment or stop by a branch. 

Banking resources and support for businesses

Paycheck Protection Program

The SBA’s Paycheck Protection Program (PPP) ended May 31, 2021. If you have not already applied for forgiveness of your PPP loan, Regions encourages you to apply as soon as possible. The Regions PPP Portal is available for loan forgiveness applications.

PPP Loan Forgiveness Details

Small business loan payments

If you’re having difficulty making payments on your small business loans, contact your Relationship Manager directly. If you have questions about who to contact, call your local branch or 1-866-298-1113.

Business credit card payments

If you’re having difficulty making payments on your small business credit cards, call 1-866-298-1113.