Through the pursuit of quality, a passion for teamwork and belief in each other, we achieve our objective of delivering customer service excellence. Our enthusiasm and high energy create an environment of commitment and fun, where job satisfaction is at its best. We work together to excel in the home ownership process and provide a mortgage experience that exceeds our customer's expectations.
It’s all about how we approach the way we do business:
Serious about Service: As part of our commitment to excellent service, Regions surveys every customer to ensure customer satisfaction.
Our Money is your Money: At Regions Mortgage, we fund our own loans. We are not a mortgage broker, subject to the appetites of another lender. Regions Mortgage shares the strength and stability that comes with being one of the top banks in the United States.
Home Field Advantage: Credit decisions are made in house by well trained mortgage professionals who live and work in the markets we serve. Our sales people use their knowledge and experience to guide our clients through the process.
Build an Estate or Renovate: Regions Mortgage specializes in construction lending. We can help turn a dream home into reality.
Full Service: We are just as eager to serve the first time home buyer who’s just starting out as we are the executive looking for a vacation home. We have the people and the products to fit both.
Anywhere: Our Mortgage Loan Originators are available to meet face to face, on-line or over the phone. We lend in 23 states.
Any Need: We close home purchase loans, refinances, construction to perm loans, and renovation loans. Plus, we want a lasting relationship with our customers. In addition to meeting our customer's mortgage needs, Regions provides a full range of other products and services -- from checking to insurance to investments and retirement planning.
Start to Finish: We attend our closings whenever possible. We are committed to being there from start to finish. This commitment differs from other lenders, and it reinforces a Regions core value; ‘Focus on your Customer.’
Expect More: Regions Mortgage associates hold themselves to the core values that make our company strong, 'Do What is Right, Put People First, Focus on the Customer, Reach Higher and Enjoy Life.'