Regions Securities LLC (herein referred to as “Regions” or the “Firm”) has developed a Business Continuity Plan detailing how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, the Firm will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

Contacting Us

If after a significant business disruption and if you are unable to contact us as you usually do at 1-404-279-7400, please call our alternative number 1-800-REGIONS (734-4667). If you cannot access us through either of those means, contact our clearing firm, Pershing LLC, at 1-800-445-4467 for instructions on how to process securities transactions, including order taking, entry, execution, comparison, allocation, clearance and settlement of securities transactions, the maintenance of customer accounts, access to customer accounts and the delivery of funds and securities.

Our Business Continuity Plan

We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if the Firm is unable to continue our business.

Our clearing firm, Pershing LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm the RTO (Recovery Time Objective) for a major disaster in any data center is 4 hours. Recovery Point Objective (RPO) is under 5 minutes. For any minor interruptions, failover/load balancing is near real time. In a disaster recovery scenario, applications are brought back online based on their business criticality rating, focusing on restoring the most critical functions first. Your orders and requests for funds and securities could be delayed during this period. Pershing LLC reviews these Disaster Recovery plans annually. Applications are assigned and tested either annually or semi-annually based on criticality.

Varying Disruptions

Significant business disruptions can vary in their scope, such as only our Firm, a single office building housing our Firm’s business operations, the business district where an office of our Firm is located, the city where an office of our Firm is located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our Firm or an office building housing our Firm’s business operations, the Firm will transfer our operations to a local site when needed and expects to recover and resume business within 24 hours. During a disruption affecting our business district, city, or region, the Firm will transfer our operations to a site outside of the affected area, and recover and resume business within 48 hours. In either situation, the Firm plans to continue conducting business, transferring operations to our clearing firm if necessary, and notify you through our website, Regions.com, or our customer emergency number, 1-800-REGIONS, how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, the Firm will ensure our customer’s prompt access to their funds and securities.

For More Information

If you have questions about our business continuity planning contact us at 404-279-7400.

Information on the USA Patriot Act - Customer Identification Program

To help the government fight the funding of terrorism and money laundering, federal law and contractual obligations may require us to obtain your entity’s name, physical address and a government-issued ID number before opening your account, and to verify the information. In certain circumstances, we may obtain and verify comparable information for any person authorized to make transactions in an account or beneficial owners of certain entities. Additional documentation is required for certain entities, such as trusts, estates, corporations, partnerships and other organizations. Your account may be restricted if we cannot obtain and verify this information. We will not be responsible for any losses or damages (including, but not limited to, lost opportunities) that may result if your account is restricted or closed.

Additional Disclosures

• Obtain more information about our firm and representatives at FINRA's BrokerCheck.
• SEC Offering Documents – Offering materials are available at no cost via the U.S. Securities and Exchange Commission (SEC) – Electronic Data Gathering, Analysis, and Retrieval (EDGAR).