Alerts and notifications

Alerts¹ are messages about your account sent directly to you so that you have details about your account activity. You can choose alerts by topic, device and delivery method such as email, SMS/text² and push notifications.

Enroll in Online Banking³ and download the mobile app³ to confidently set up alerts.

Learn more about how to turn on or off alerts:

How do I turn on an alert?

How do I turn off an alert?

Why can’t I turn off some alerts?

How do I allow push notifications?

Manage alerts in your mobile app

You can set up and manage your alerts by accessing Alerts one of several ways:

• You can navigate to Profile & Settings in upper right corner and select Alerts
• Or expand the account tile, select More, then select Manage alerts
• Or select the Alerts shortcut option at the top of the home screen
• Or click into account, scroll down, and select Manage alerts

Log in to see the options available to you.

When/if you receive alerts from Regions may depend on factors outside of our control, including your email provider and mobile carrier, and your email, device and app settings.¹ 

In the mobile app, some push notifications may be enabled automatically for your convenience; you can toggle these off anytime if you prefer not to receive them.

Alert types are unique to your account(s). Logging in to Online Banking or the mobile app is the best way to see all the options available to you. Some examples of alerts include:

• Daily balance — Receive an alert with your current available balance.
• Withdrawal — Receive alerts when certain transactions reduce your available balance.
• Credit and deposit — Receive alerts when certain transactions increase your available balance.
• Balance threshold — Receive an alert when a transaction causes your available balance to fall below an amount you set.
• Negative balance — Receive an alert when a transaction causes your available balance to be less than $0.00.
• Security — Receive an alert for confirmation of password reset, profile preference changes and more.
• Regions LockIt® — Receive an alert on blocked transactions. (Not available for business cards.)
• Deposit holds — Receive alerts that provide details about holds on deposits.
• Overdraft — Receive alerts that provide details about activity related to overdrafts.

Primary account holders may still get email alerts even if not currently accessing their account through Online Banking or the mobile app or if alerts have been turned off. Primary account holders must have a valid email address on file with Regions.⁴ Various automatic alerts⁵ include security notifications, overdraft alerts, overdraft protection transfers and more.