Online Statements & Documents

Access your account statements and certain important documents conveniently and securely.

It's easy to view, download and print up to seven years of statements using Regions Online Banking or the mobile app. You will also receive certain account-related notice documents electronically.

Online delivery increases your account security and reduces the risk of identity theft associated with stolen mail. We’ll send email notifications¹ as soon as your statements and documents are available, giving you real-time access to your account information. 

When you enroll² in Online Banking, you automatically activate online statements for your existing personal and small business checking, savings, money market accounts and Now cards. You can activate online statements, manage your preferences, update your email address or unenroll³at any time using Regions Online Banking or the mobile app.

Available paperless documents:

• Online Statements
• Select Overdraft Notifications (available for review in Online Banking)
• Overdraft Protection Confirmation/Termination Notifications
• Stop Payment Request/Special Paying Confirmation
• Regions Now Savings® Product Change Notification
• LifeGreen® Savings Product Change Notification
• Tax Documents for Checking, Savings and Money Market Accounts

Please note: Consumer loan/line of credit and credit card accounts can enroll in online statements but do not currently receive other account-related notices electronically. For mortgage accounts, use MyMortgage to enroll and view documents electronically. Business credit card account holders can view online statements, but paper statements are always mailed as well.

FREQUENTLY ASKED QUESTIONS

Enrolled in Online Banking but haven’t activated Online Statements and documents?

Here’s how to activate online statements using Regions Online Banking:

1. Log in to Regions Online Banking.
2. From the “I want to ... ” drop-down menu, select View Statements.
3. Locate the Regions account, and select Enroll.
4. Once enrolled, you can view your statements and documents by selecting the Statements & Docs tab beneath your account details in Online Banking.

Here’s how to activate online statements using the Regions mobile app:

1. Select the Regions account to view account details.
2. Tap the Statements tab, then select Enroll Now.
3. Enter your preferred email and tap Enroll in Online Statements.
4. Once enrolled, you can view your statements and documents by selecting the Statements tab within your account details. Select the year using the drop-down menu. You can then view or download the PDF on your mobile device.

When enrolled in online statements, your account statements and other documents are available electronically, and you will no longer receive your statements and those other documents in mailed, paper form unless and until you unenroll from online statements.

What are statement enclosures? How do I access them?

Be sure to read the statement enclosures and supplemental information provided with your account statement. Enclosures may contain important account-related information, including notices of changes to terms and conditions. Some account notifications may be accessible only in Regions Online Banking. To view statement enclosures, select the View Enclosures (envelope) icon for the specific accounts from the Online Statements page.

How do I change my settings for online statements?

You can also change your statements and documents preferences³ at any time. It is important to keep your email address current so that you will receive a notification when an online statement or account-related document is ready to view.

• In Regions Online Banking: Select Online Statements from the Accounts menu. Select Edit next to the email address for each account. Enter the desired email address and then select the Save icon. Remember, you can also use the “I want to” menu to navigate to many common tasks.
• In the mobile app: When viewing the account, select the Statements tab. Select the gear icon to open Online Statement Settings. Enter the preferred email address, then Save. (For certain types of accounts, only the primary account owner can edit delivery preferences.)
  

For answers to more questions about online statements and documents, see our FAQs.