Online Statements

Easily view, download and print up to seven years of account history by enrolling in online statements through Online Banking or the mobile app. We’ll send email notifications¹ as soon as your statements and documents are available, giving you real-time access to your account information.

How to Enroll in Online Statements

If you have a Regions Online Banking or mobile app username and password but haven’t enrolled in online statements and documents delivery, log in and follow these simple steps.

In Online Banking:

From the “I want to … ” drop-down menu, select View Statements.
On the Online Statements & Documents page, select the Manage my statement delivery and email preferences link and follow the on-screen instructions to enroll.

In the mobile app:

When viewing your account details, select the Statements tab.
Tap Enroll Now.
Enter your preferred email address and tap Enroll in Online Statements.

Please note: For mortgage accounts, use MyMortgage to enroll and view documents electronically. Business credit card accountholders can view online statements, but paper statements are always mailed, as well. For certain types of accounts, only the primary account owner can edit delivery methods preferences.

Not enrolled in Online Banking?

When you enroll² in Online Banking, you automatically activate online statements for your personal and small business checking, savings and money market accounts, as well as Now cards. You can switch back to paper statements at any time by following these simple steps.

Enroll in Online Banking

Online Statements Frequently Asked Questions

How do I access online statements?

In Online Banking: Select Online Statements from the Accounts menu. Find the desired statement and then view or download the PDF. Remember, you can also use the “I want to ... ” menu to navigate to many common tasks.

In the mobile app: View your statements and documents by selecting the Statements tab within your account details. Select the year using the drop-down menu. You can then view or download the PDF on your mobile device.

What are statement enclosures and how do I access them?

Enclosures are the extra materials included with your account statements. The inserts may contain important account-related information and updates, such as changes to terms and conditions. Be sure to read the statement enclosures and supplemental information provided with your account statement.

Some of these account notifications may be accessible only in Regions Online Banking. To view enclosures in Online Banking, select the Enclosures tab on the Online Statements & Documents page.

How do I update my email address for online statement notifications?

You can change your statements and documents preferences³ at any time. It is important to keep your email address current so that you will receive a notification when an online statement or account-related document is ready to view.

In Online Banking: Select Online Statements from the Accounts menu. On the Online Statements & Documents page, select Edit next to the email address you would like to update.

In the mobile app: When viewing the account details screen, select the Statements tab. Select the gear icon to open Online Statement Settings. Enter the preferred email address, and then select Save.

For certain types of accounts, only the primary account owner can edit delivery methods preferences.

Which documents are available through online statements?

Available paperless documents:

Online Statements
Overdraft Notifications
Overdraft Protection Transfer Notification
Overdraft Protection Termination Confirmation
Stop Payment Request/Special Paying Confirmation
Regions Now Savings® Product Change Notification
LifeGreen® Savings Product Change Notification
Tax Documents for Checking, Savings and Money Market Accounts

Please note: Consumer loan/line of credit and credit card accounts can enroll in online statements but do not currently receive other account-related notices electronically. For mortgage accounts, use MyMortgage to enroll and view documents electronically.

Business credit card accountholders can view online statements, but paper statements are always mailed.

Still need more information about online statements?

Account Management Help & FAQs

To receive email notifications when your statements and documents are ready to view, make sure to verify, add or change your email address to keep your contact information up to date.
Enrollment in Online Banking requires eligible Regions accounts. To enroll in Online Banking for personal accounts, you must have either a Social Security or Tax Identification Number or use alternative enrollment procedures available by visiting a branch. To enroll in Online Banking for business accounts, you must have either a Social Security or Tax Identification Number. There is no fee to access Online Banking, but fees may apply to certain products and services offered through Online Banking. You must be at least 18 years of age to use Regions Bill Pay or Zelle®.
Fees may apply to paper statements for certain accounts. See your account disclosures for details. To request a paper statement for your Now Card, please call 1-866-423-2265.