Collections
Help & FAQsCurrently past due, or have questions about keeping your accounts in good standing? Please call us or visit your local branch. Our bankers are standing by to assist you.
You can call to have a payment drafted from your checking account. It’s quick and easy, and we do not charge an additional fee. Please have your checking account and bank routing numbers ready. (Here’s where to find them.) For your security, you will also be asked to verify your identity based on the personal information associated with your account.
| Bankruptcy | 1-800-675-4471 |
| Credit Card | 1-888-231-5461 |
| DDA/Savings | 1-800-269-6730 |
| Regions Business Line/Flexline | 1-800-723-7035 |
| Installment & Revolving Credit | 1-800-333-4104 |
| Insurance Claims & Legal Documentation (deceased account owner, out-of-country vehicle documents, etc.) | 1-800-289-6710 |
| Loss Mitigation | 1-866-298-1113 |
| Real Estate | 1-800-290-5358 |
| Recovery/Charge-off | 1-800-289-6720 |
| Repossession/Remarketing | 1-866-298-1131 |
We may also be able to offer assistance if you are experiencing a financial hardship. If you’ve fallen behind on your mortgage payments, you may qualify for Regions mortgage payment assistance. Call us to discuss your payment options:
| First Mortgages | 1-800-748-9498 |
| Home Equity Loans & Other Consumer Loans | 1-866-298-1113 |
