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Help & FAQs

Currently past due, or have questions about keeping your accounts in good standing? Please call us or visit your local branch. Our bankers are standing by to assist you.

You can call to have a payment drafted from your checking account. It’s quick and easy, and we do not charge an additional fee. Please have your checking account and bank routing numbers ready. (Here’s where to find them.) For your security, you will also be asked to verify your identity based on the personal information associated with your account.

Bankruptcy 1-800-675-4471
Credit Card 1-888-231-5461
DDA/Savings 1-800-269-6730
Regions Business Line/Flexline 1-800-723-7035
Installment & Revolving Credit 1-800-333-4104
Insurance Claims & Legal Documentation (deceased account owner, out-of-country vehicle documents, etc.) 1-800-289-6710
Loss Mitigation 1-866-298-1113
Real Estate 1-800-290-5358
Recovery/Charge-off 1-800-289-6720
Repossession/Remarketing 1-866-298-1131

We may also be able to offer assistance if you are experiencing a financial hardship. If you’ve fallen behind on your mortgage payments, you may qualify for Regions mortgage payment assistance. Call us to discuss your payment options:

First Mortgages 1-800-748-9498
Home Equity Loans & Other Consumer Loans 1-866-298-1113