Regions Help & Support


What happens if I change my mobile provider?

Even if you keep your same mobile phone number, if you change mobile providers you must re-enroll your phone to perform Text Banking activities or receive text alerts.

  • Simply log in to Regions Online Banking and select Settings from the Customer Service tab. From the Mobile section, select the Mobile Preferences link to follow the easy Text Banking enrollment instructions.
  • In the mobile app, select Settings to access Notification Center. You can then change text banking settings for alert delivery preferences.