Regions Help & Support

FAQ

How do I respond to email text and phone fraud?

Regions customers—and non-customers—are currently experiencing an increase in fraud schemes known as phishing. While phishing has typically been associated with unsolicited emails, scams may also be initiated through text messages and toll-free numbers, all attempting to steal valuable personal and financial information from unaware consumers.

Please forward any suspicious emails, text messages, phone call information or related items to abuse@regions.com. Regions will quickly take steps to have the fraudulent phone scams and web sites shut down.

Never respond to emails, texts or phone calls asking you to verify account or personal information or those asking you to reactivate a service. Learn more about protecting yourself online.