Regions Help & Support

FAQ

What can I do to protect my account information?

We recommend the following precautions:

  • Do not share your Online ID.
  • Keep your password private. A Regions employee will never need to know your password, and you should never furnish it to anyone.
  • Change your password often and choose a password that is difficult to guess.
  • Make sure no one is watching when you enter your Online ID and password.
  • Log out before you leave your device, especially if using a shared or public computer.
  • Avoid logging into or conducting online banking activities on public and shared computers.
  • Confidential information should not be sent by email – use the secure message center while you are logged in to Online Banking.
  • Take care with browser features such as auto-fill, and be aware that if you choose to activate this feature, anyone with access to your computer may be able to log in.