Regions Help & Support

FAQ

What if I don't remember my Online ID or Password?

You may reset your Online Banking password by selecting Forgot Online ID or Password? in the Online Banking Login box. You will need to enter your ATM/CheckCard and PIN successfully to reset your password.

If you do not have your Online ID or ATM Card/CheckCard and PIN, please call 1-800-472-2265 to be reset. Don’t forget, you can also check Remember Me in the login box so that your Online ID will be remembered next time you visit.