Regions Help & Support

FAQ

What is out-of-band technology and OOBA authentication?

Out-of-band authentication method provides an additional verification to the user to validate and/or acknowledge certain Online Banking transactions through an entirely separate channel. By requiring the entry of a unique PIN using their mobile or landline phone, fraud is prevented even if an unauthorized user learns your Online ID and Password. It also ensures that you are notified if an unauthorized user attempts to access your account information or complete transactions without your knowledge.

What is out-of-band technology and OOBA authentication?