Regions Help & Support
Can I change or cancel my scheduled bill payment?
You can change or cancel any bill payment transaction within Bill pay if it is in a pending status.
When the payment is in a processing status, you must contact us at 1-800-472-2265 to determine if we can stop payment.
Expedited payments cannot be canceled or edited once they have been submitted.
For more information about your right to cancel preauthorized transfers, please view the electronic fund transfer disclosures in the Regions Deposit Agreement and Disclosure Statement for Electronic Banking Services.