Regions Help & Support


Can I switch back to paper statements?

You can easily cancel online statements and electronic account notices.

  • In Online Banking: Select Online Statements from the Accounts menu. (Print or save any desired statements before unenrolling.) On the Online Statements & Documents page, select the “Manage my statement delivery and email preferences” link and follow the directions on the screen to unenroll. Your online access to statements and account documents will be immediately discontinued, and you will no longer receive emails notifying you of their availability in Online Banking.
  • In the mobile app: Select the Regions account to view account details. Tap the Statements tab, then select the Settings gear icon. At the bottom of the Online Statement Settings screen, tap the link for Unenroll in Online Statements.

Paper statements and account notices will resume in the next statement cycle. Fees may apply to paper statements for certain accounts. Please see your account disclosures for details.

Visit our Online Statements and Documents page to see details of electronic statements and account eligibility.