Regions Help & Support

FAQ

How do I get account-related notices electronically, rather than by mail?

When you enroll in online statements, you will also receive certain account-related notices electronically, rather than by mail. You will receive an email letting you know when a new notice is available to view. Please be sure to keep your account-related email address* current so that you will receive email alerts in a timely manner.

Check to ensure you've activated online statements for your personal and business checking, savings, money market accounts and Now Cards. You can activate online statements, manage your preferences, update your email address or unenroll at any time using Regions Online Banking or the mobile app.

Visit our Online Statements and Documents page to see a complete list of account-related documents that you will receive after enrolling in online statements.

*We can provide email alerts only if you have provided your email address to us. We provide email alerts as a courtesy and disclaim any liability in the event of an alert delivery failure or delay. We may modify or discontinue email alerts at any time and without notice to you. If you are a Regions Online Banking customer, you can find information on how to keep your contact information current for these communications from Regions.