Regions Help & Support

FAQ

Are there any helpful hints to make using Mobile Deposit more efficient?

  • Make sure the check amount entered matches the amount written on the check.
  • Verify that the back of your check is signed (endorsed) and labeled, "For Regions Mobile Deposit only" (if available, check the box that reads "Check here if mobile deposit")
  • Flatten folded or crumpled checks before taking your photos.
  • Keep the check within the on-screen corners when capturing your photo.
  • Capture the photos in a well-lit area.
  • Place the check on a solid dark background before taking photo.
  • Keep the phone flat and steady above the check when taking your photo.
  • Make sure the entire check image is visible and in focus before submitting your mobile deposit.