Regions Help & Support

To add a new contact in Zelle® select the option you would like to use: Send, Receive or Split. Tap Add New Contact. Fill in the person’s name. Then add their email or U.S. mobile phone number they use with Zelle®. Confirm your information is entered correctly. Select Save and continue with your Zelle® transaction. If your contact is not already a Zelle® user, they will need to enroll with Zelle®¹ before they can send or receive money.

You can also scan the recipient’s QR code or share your QR code.

The purple Zelle® icon will appear next to a contact (Zelle® Ready Contact) who is already using Zelle®. You are still able to send money to a contact if they do not have the purple Zelle® icon.

1. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Payment requests can only be sent to enrolled Zelle® users. If you don’t know the person you are paying or aren’t sure you’ll get what you are purchasing, we recommend you do not use Zelle® for the transaction. Once you have made a payment with Zelle®, it may not be possible to reverse the payment or recover the funds.