Regions Help & Support

When will my payment arrive with Zelle®?

Once your recipient enrolls either a U.S. mobile phone number or email address with Zelle®, payments are typically delivered within minutes.1 In some cases, we may need to delay or block a payment for your protection.

 

1. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Payment requests can only be sent to enrolled Zelle® users. If you don’t know the person you are paying or aren’t sure you’ll get what you are purchasing, we recommend you do not use Zelle® for the transaction. Once you have made a payment through Zelle®, it may not be possible to reverse the payment or recover the funds.