Regions Help & Support

FAQ

What is Zelle®?

Zelle is a new way for Regions customers to send money directly between almost any U.S. bank account, typically within minutes.* With just an email address or U.S. mobile phone number, you can quickly, safely, and easily send money to almost anyone you know with a bank account in the U.S. Zelle should not be used to send money to people you don’t know or to purchase goods.

Ask your recipient to enroll with Zelle before you send them money – this will help them get your payment more quickly. If the recipient is not enrolled with Zelle, it may take between 1-3 business days after the recipient has enrolled for the money to be available.

*Transactions typically occur within minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.