Regions Help & Support


Why am I having a problem enrolling my email address in Zelle®?

When you initially enroll your Regions account with Zelle®, you may receive a notification that your email address is registered with another financial institution. Only one account can be connected at any given time. View the Activity tab where a prompt allows you to "Transfer Email" in your profile. This will connect the desired email address to your Regions account and you can start sending and receiving with Zelle® through our Regions Online Banking site or Regions Mobile App. For assistance with this issue, contact us at 1-800-472-2265