Regions Help & Support


Will I receive text messages from Regions about Zelle®?

Regions may send you text messages related to your Zelle® activity (when you add a new recipient or when you send money to a first-time recipient). You may also receive message when someone sends or requests money. You can stop text messages related to Zelle® by following the instructions found in the body of the text messages.

Regions will need help verifying your identity before processing some Zelle® payments, including when you send money to a first-time recipient. This step requires us to send you a text message code. To complete this verification step, you must have either a text-enabled mobile device or an RSA SecureID device.