Regions Help & Support
What if the recipient’s bank or credit union doesn’t offer Zelle®?
The full list of participating financial institutions within the Zelle Network® is always growing. Visit: Get Started | Zelle® for the full list. To send or receive money with Zelle®1, both parties must have an eligible checking or savings account. Zelle® should be used with people you know and trust.1
1. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Payment requests can only be sent to enrolled Zelle® users. If you don’t know the person you are paying or aren’t sure you’ll get what you are purchasing, we recommend you do not use Zelle® for the transaction. Once you have made a payment with Zelle®, it may not be possible to reverse the payment or recover the funds.