Regions Help & Support

FAQ

What if I encountered an issue with my Western Union Transaction?

If you have a problem with a funds transfer transaction, you may file a complaint or call 1-800-325-6000 (Espanol: 1-800-325-4045) within 180 days of the date the funds should have been made available to the recipient. A Western Union Customer Service representative will attempt to contact you using the information you supplyed within 24 hours. Please visit Western Union to learn more about error resolution and cancellation practices.