Regions Help & Support

FAQ

What should I do about fraudulent transactions on my checking account?

Regions is committed to helping you protect your money. If you notice a transaction in your checking account that you did not authorize, please visit your local Regions branch or call 1-800-REGIONS (734-4667) to dispute the charge as soon as possible. We also provide step-by-step guidance on the process and an overview of how you can dispute a transaction.

See the Regions Bank Deposit Agreement and applicable consumer electronic fund transfer disclosures for more details about reporting unauthorized transactions.