Regions Help & Support

Regions offers you several options to set up automatic payments on your credit card account – either by authorizing monthly auto-debited payments, or by scheduling one or more payments through Regions Online Banking.  The amount that is automatically deducted from your designated deposit account depends on the instructions you gave to Regions when you set up those payments:

• If you instructed Regions to deduct the Minimum Payment Due – Because the monthly payment due for each plan on your account is included in each Total Minimum Payment Due, your monthly plan payment will be automatically deducted each month.
• If you instructed Regions to deduct the Statement Balance – Regions will deduct the monthly payment due for each plan on your account, along with an amount equal to the entire balance owed on your Account minus any balance owed on Term It plans.

If you gave these instructions, there’s no need for you to take any further action if you create or have a Term It plan.  The amount of any monthly Term It plan payment (but not the full Term It balance) will be automatically deducted as part of your payment.

In Regions Online Banking, you also may schedule one or more payments for the following amounts:

• If you instructed Regions to deduct the Current Balance – Regions will deduct the total balance owed on your account, including the outstanding balance owed on any Term It plan on your account.
• If you instructed Regions to deduct an Other Amount – Regions will deduct the amount you designate, which may or may not cover the Total Minimum Payment Due on your account, including any monthly plan payment.

If you gave either of these instructions, you should consider updating them before you create a Term It plan.  To update your payment instructions, simply log in to Regions Online Banking and click on the Payments tab.