Regions Help & Support


How long will it take to receive my reward item?

In most cases, items are shipped within 48-72 hours (excluding weekends and holidays) from when you complete the redemption transaction online or through the Rewards Contact Center. There may be times when items take longer to ship.

For more information about redeeming rewards, use our Regions Relationship Rewards site or call the Rewards Contact Center at 877-883-0599.