Manage Your Mortgage Account
MortgageBenefits of enrolling in MyMortgage:
- Year End Documents / IRS Statements
- Set Up and Manage Auto Draft
- Copies of Loan Documents
- Electronic Statements
- Mortgage Payment Assistance
- Order a Payoff Quote
- PMI/MIP Release Requirements
- Update Contact Information
- View Payment History
- And much more!
Make a Mortgage Payment
Pay Online
- Make mortgage payments anytime at MyMortgage. You will need your checking account number and routing number for the transferring account.
- All requested transactions (i.e. payments and cancellations of payments) must be submitted by 10:30 p.m. CT Monday – Saturday to be effective for such day. Transactions submitted on Saturdays, Sundays or federal holidays will be processed on the following business day. Please allow up to two days for your payments to appear on the loan transaction history page of your MyMortgage web account.
Pay by Phone
- To make a loan payment by phone, contact us at 1-800-986-2462. Our automated service is available 24 hours a day, 7 days a week. If you need personal assistance from a Regions representative, we are available Monday – Thursday 7:30 a.m. to 8 p.m., Friday 7:30 a.m. to 6 p.m. and Saturday 8 a.m. to 12:00 p.m. CT. Please have the following information available when you call:
- Mortgage loan account number
- Last five digits of your Social Security Number
- Checking account number and routing number for the transferring account
Pay by Mail
- To ensure timely processing of your mortgage loan payment, please enclose your check or money order (do not send cash in the mail) with your pre-printed coupons in the envelopes previously provided. You may send a payment without a coupon to one of the addresses below. Please be sure to write your loan number on the check or money order to ensure the payment is credited to your account.
- Regions
PO Box 2153
Department 2520
Birmingham, AL 35287-2520 - Overnight Mail:
Regions
Payment Office
6200 Poplar Ave
4th Floor
Memphis, TN 38119
- Regions
Pay in Person
- Mortgage loan payments can be made at any local Regions branch.
- Find a branch near me
Experiencing difficulties logging into your account
- Give us a call at 1-800-986-2462, Monday - Friday, 7 a.m. – 6 p.m. CT
- You can send a non-secure email to MTGCustResearch@regions.com
Insurance
Insurance Phone Number
- 888-723-4316
Insurance Bill Fax Number
- 843-413-7805
Insurance Claims Website
Bankruptcy Periodic Statement Opt In or Opt Out Request
- If you are a debtor in bankruptcy or you discharged personal liability for your mortgage loan in bankruptcy, and you want to stop receiving statements, write to us at P.O. Box 110, Hattiesburg, MS, 39403-0110. If you want to resume receiving statements, write to us at the same address.
Important Phone Numbers
Mortgage Customer Service
- 800-986-2462
Payments by Phone
- 800-986-2462
Earn Up Equity Acceleration Program for Existing Customers only (Change/Delete)
- 800-456-0302
Payment Hardship/Collection Counselors
- 800-748-9498
Insurance
- 888-723-4316
Refinance or New Loans
- 877-536-3286
Important Fax Numbers
Customer Service
- 601-554-2017
Insurance Bills
- 843-413-7805
Tax Bills Info
- 817-826-1186