Manage Your Mortgage Account

Mortgages

Benefits of enrolling in MyMortgage:

  • Year End Documents / IRS Statements
  • Set Up and Manage Auto Draft
  • Amortization Schedules
  • Copies of Loan Documents
  • Electronic Billing
  • Mortgage Payment Assistance
  • Payoff Quote
  • PMI/MIP Release Requirements
  • Update Contact Information
  • View Payment History
  • And much more!

Make a Mortgage Payment

Pay Online

  • Make mortgage payments anytime at MyMortgage. You will need your checking account number and routing number for the transferring account.
    • Make a mortgage loan payment online
    • Set up recurring payments online

Pay by Phone

  • To make a loan payment by phone, contact us at 1-800-986-2462.  Our automated service is available 24 hours a day, 7 days a week.  If you need personal assistance from a Regions representative, we are available Monday – Thursday 7:30 a.m. to 8 p.m., Friday 7:30 a.m. to 6 p.m. and Saturday 8 a.m. to 12:00 p.m. CT.  Please have the following information available when you call:
    • Mortgage loan account number
    • Last five digits of your Social Security Number
    • Checking account number and routing number for the transferring account

Pay by Mail

  • To ensure timely processing of your mortgage loan payment, please enclose your check or money order (do not send cash in the mail) with your pre-printed coupons in the envelopes previously provided.  You may send a payment without a coupon to one of the addresses below. Please be sure to write your loan number on the check or money order to ensure the payment is credited to your account.
    • Regions Mortgage
      PO Box 2153
      Department 2520
      Birmingham, AL 35287-2520
    • OvernightMail:
      Regions Mortgage
      Payment Office
      7130 Goodlett Farms Parkway
      A4W
      Cordova, TN 38016

Pay in Person

Experiencing difficulties logging into your account

  • You can send a non-secure email to MTGCustResearch@regions.com
  • Give us a call at 1-800-986-2462, Monday - Friday, 7:30am – 5:00pm CT

Important Phone Numbers

Mortgage Customer Service

  • 800-986-2462

Payments by Phone

  • 800-542-9812

Equity Acceleration Program for Existing Customers only (Change/Delete)

  • 800-456-0302

Payment Hardship/Collection Counselors

  • 888-748-9498

Insurance

  • 888-723-4316

Refinance or New Loans

  • 877-536-3286

Important Fax Numbers

Customer Service

  • 601-554-2017

Insurance Bills

  • 843-413-7805

Tax Bills and Homestead Exemption Info

  • 817-826-1186