Manage Your Mortgage Account

Mortgages

Benefits of enrolling in MyMortgage:

  • Year End Documents / IRS Statements
  • Set Up and Manage Auto Draft
  • Amortization Schedules
  • Copies of Loan Documents
  • Electronic Billing
  • Mortgage Payment Assistance
  • Payoff Quote
  • PMI/MIP Release Requirements
  • Update Contact Information
  • View Payment History
  • And much more!

Make a Mortgage Payment

Pay Online

  • Make mortgage payments anytime at MyMortgage. You will need your checking account number and routing number for the transferring account.
    • Make a mortgage loan payment online
    • Set up recurring payments online

Pay by Phone

  • To make a loan payment by phone, contact us at 1-800-986-2462.  Our automated service is available 24 hours a day, 7 days a week.  If you need personal assistance from a Regions representative, we are available Monday – Thursday 7:30 a.m. to 8 p.m., Friday 7:30 a.m. to 6 p.m. and Saturday 8 a.m. to 12:00 p.m. CT.  Please have the following information available when you call:
    • Mortgage loan account number
    • Last five digits of your Social Security Number
    • Checking account number and routing number for the transferring account

Pay by Mail

  • To ensure timely processing of your mortgage loan payment, please enclose your check or money order (do not send cash in the mail) with your pre-printed coupons in the envelopes previously provided.  You may send a payment without a coupon to one of the addresses below. Please be sure to write your loan number on the check or money order to ensure the payment is credited to your account.
    • Regions Mortgage
      PO Box 2153
      Department 2520
      Birmingham, AL 35287-2520
    • OvernightMail:
      Regions Mortgage
      Payment Office
      7130 Goodlett Farms Parkway
      A4W
      Cordova, TN 38016

Pay in Person

Experiencing difficulties logging into your account

  • You can send a non-secure email to MTGCustResearch@regions.com
  • Give us a call at 1-800-986-2462, Monday - Friday, 7:30am – 5:00pm CT

 Bankruptcy Periodic Statement Opt In or Opt Out Request

  • If you are a debtor in bankruptcy or you discharged personal liability for your mortgage loan in bankruptcy, and you want to stop receiving statements, write to us at P.O. Box 110, Hattiesburg, MS, 39403-0110.  If you want to resume receiving statements, write to us at the same address.

Important Phone Numbers

Mortgage Customer Service

  • 800-986-2462

Payments by Phone

  • 800-542-9812

Equity Acceleration Program for Existing Customers only (Change/Delete)

  • 800-456-0302

Payment Hardship/Collection Counselors

  • 888-748-9498

Insurance

  • 888-723-4316

Refinance or New Loans

  • 877-536-3286

Important Fax Numbers

Customer Service

  • 601-554-2017

Insurance Bills

  • 843-413-7805

Tax Bills and Homestead Exemption Info

  • 817-826-1186