New ways to help protect you against fraud

As a Regions credit card customer, your account includes a variety of fraud-fighting features.

We've recently improved this system by adding automatic alerts, and want to update you on how these alerts work.

Get notified right away about suspicious activity
If we see something suspicious or decline a transaction that appears fraudulent, we may text, email and/or call you to determine whether the transaction is legitimate.

Speak directly to a fraud specialist
If you did not authorize the suspicious transaction, Regions will connect you with a dedicated fraud specialist for more information.

Add us to your contacts
To ensure you're getting these communications, please add us to your contacts.

Personal accounts:

  • Text from Regions will come from 30438
  • Phone calls will come from 1-866-226-0863
  • Emails will come from

Business accounts:

  • Text from Regions will come from 39199
  • Phone calls will come from 1-866-226-0839
  • Emails will come from

These security features are automatic; there is no need to register. If you have any questions, please give us a call at 1-800-REGIONS (1-800-734-4667) or stop by any Regions branch.