Awards and Industry Recognition
Regions is proud to be recognized for
excellence in customer service.
- Temkin Ratings
- American Customer Satisfaction Index (ACSI)
- Kantar TNS
- Greenwich Associates Excellence
- Financial Capability Innovation Awards
- Gallup Great Workplace Award
- Javelin Trust in Banking Leader
Current Awards
Regions is #1 in Customer Banking Experience in the nation.
American Customer Satisfaction Index
Regions Bank is #1 among super regional banks in the 2017 American Customer Satisfaction Index report on overall customer satisfaction.
Regions received the Financial Capability Innovation Award for the third consecutive year for significant efforts to improve the financial capability of Americans through unique digital learning initiatives.
Javelin Trust in Banking Leaders Award
Regions Bank was named a 2017 Javelin Trust in Banking Leader by Javelin Strategy & Research for demonstrating consistently high performance in serving customers' needs.
Regions Bank was named a 2017 Gallup Great Workplace Award Winner for the third consecutive year.
Achieved superior performance in the competitive banking marketplace by attracting new customers and satisfying current customers.
Greenwich Excellence and Best Brand Awards
Regions received 23 Excellence Awards and three Best Brand Awards from Greenwich Associates in 2017. Commercial Banking received 22 Excellence Awards for Small Business and Middle Market Banking, as well as two Best Brand Awards in Middle Market Banking and one in Small Business Banking. Regions Bank Private Wealth Management was recognized for the third consecutive year with the 2017 Greenwich Excellence Award for Overall Satisfaction for wealth management and personal investment services.
We put you first. Thanks for returning the favor.
Previous Awards
Greenwich Excellence Awards
- 2016: Regions Bank received 10 distinguished Greenwich Excellence Awards for small business banking, middle marketing banking, and wealth management.
- 2015: Regions Bank received 14 distinguished Greenwich Excellence Awards for small business banking, middle market banking, and wealth management.
- 2014: Regions Bank received 12 National Greenwich Excellence Awards in middle market banking and 16 National Greenwich Excellence Awards in small business banking.
- 2013: Regions Bank received six National Greenwich Excellence Awards in middle market banking.
- 2012: Regions Bank received nine National Greenwich Excellence Awards in small business banking and one Regional Greenwich Excellence Award in small business banking.
Reputation Institute
Regions was ranked Most Reputable Bank among customers by the Reputation Institute in 2016 and 2015.* Regions was also ranked Most Reputable Bank overall in 2016.
Temkin Experience Ratings
In 2016, for the third consecutive year, Regions scored in the top 10% of the 294 companies across 20 industries evaluated for customer experience.
American Customer Satisfaction Index
Regions ranked #1 in customer satisfaction based on the 2015 American Customer Satisfaction Index Retail Banking Study.
AccessibleSTL Shine the Light Award
Regions received the AccessibleSTL Shine the Light Award for our commitment to providing quality services for the disabled community in 2012.
Benchmark Portal
Regions was ranked #3 in the Top 100 Call Center Contest in 2012 for Large Centers by Benchmark Portal for providing superior quality service in our customer service center.
Ad POP Award
Regions Bank received an inaugural Ad POP Award for Outstanding LGBT Creative in the Financial Category from the National Gay Media Association in 2015. The awards honor the best representations of LGBT individuals in online and print advertising in regional LGBT media.