Awards and Industry Recognition

Regions is proud to be recognized for
excellence in customer service.

  • Temkin Ratings
  • Kantar TNS
  • Greenwich Associates Excellence
  • Financial Capability Innovation Awards
  • Gallup Great Workplace Award
  • Javelin Trust in Banking Leader
  • Reputation Institute

Current Awards

Temkin Experience Ratings

For the fifth consecutive year, Regions Bank is among the top 10 percent of hundreds of companies listed in the annual Temkin Experience Ratings.

EverFi at Nasdaq

Regions received the Financial Capability Innovation Award for the third consecutive year for significant efforts to improve the financial capability of Americans through unique digital learning initiatives.

Javelin Trust in Banking Leaders Award

Regions, for the second consecutive year, earned Javelin’s Trust in Banking Leader Award based on our ability to distinguish ourselves as overall leaders in trust by proving to our customers that we keep their commitments and look out for their best interests.

Gallup Great Workplace Award

Regions Bank was named a 2018 Gallup Great Workplace Award Winner, the fourth year in a row Regions has received this award.

Kantar TNS Choice Awards

Achieved superior performance in the competitive banking marketplace by attracting new customers and satisfying current customers.

Greenwich Excellence and Best Brand Awards

Regions received 23 Excellence Awards and three Best Brand Awards from Greenwich Associates in 2017. Commercial Banking received 22 Excellence Awards for Small Business and Middle Market Banking, as well as two Best Brand Awards in Middle Market Banking and one in Small Business Banking. Regions Bank Private Wealth Management was recognized for the third consecutive year with the 2017 Greenwich Excellence Award for Overall Satisfaction for wealth management and personal investment services.

Reputation Institute/American Banker

Regions is among the most reputable U.S. banks among our customers according to a new survey from advisory firm Reputation Institute and American Banker magazine. Regions is one of only six banks to achieve an “excellent” reputation ranking among customers, as defined by the Reputation Institute, and is the only bank in the Customer Top Five to achieve an increase in the customer score compared to 2017.

We put you first. Thanks for returning the favor.

Previous Awards

Greenwich Excellence Awards

  • 2016: Regions Bank received 10 distinguished Greenwich Excellence Awards for small business banking, middle marketing banking, and wealth management.
  • 2015: Regions Bank received 14 distinguished Greenwich Excellence Awards for small business banking, middle market banking, and wealth management.
  • 2014: Regions Bank received 12 National Greenwich Excellence Awards in middle market banking and 16 National Greenwich Excellence Awards in small business banking.
  • 2013: Regions Bank received six National Greenwich Excellence Awards in middle market banking.
  • 2012: Regions Bank received nine National Greenwich Excellence Awards in small business banking and one Regional Greenwich Excellence Award in small business banking.

Reputation Institute

Regions was ranked Most Reputable Bank among customers by the Reputation Institute in 2016 and 2015.* Regions was also ranked Most Reputable Bank overall in 2016.

Temkin Experience Ratings

In 2016, for the third consecutive year, Regions scored in the top 10% of the 294 companies across 20 industries evaluated for customer experience.

AccessibleSTL Shine the Light Award

Regions received the AccessibleSTL Shine the Light Award for our commitment to providing quality services for the disabled community in 2012.

Benchmark Portal

Regions was ranked #3 in the Top 100 Call Center Contest in 2012 for Large Centers by Benchmark Portal for providing superior quality service in our customer service center.

Ad POP Award

Regions Bank received an inaugural Ad POP Award for Outstanding LGBT Creative in the Financial Category from the National Gay Media Association in 2015. The awards honor the best representations of LGBT individuals in online and print advertising in regional LGBT media.

American Customer Satisfaction Index

Regions ranked #1 among super regional banks in 2017 American Customer Satisfaction Index report on overall customer satisfaction and was #1 in customer satisfaction in 2015.