Simplify your bill payments

You can change or cancel any bill payment transaction within Bill pay if it is in a pending status.

When the payment is in a processing status, you must contact us at 1-800-472-2265 to determine if we can stop payment.

Expedited payments cannot be canceled or edited once they have been submitted.

For more information about your right to cancel preauthorized transfers, please view the electronic fund transfer disclosures in the Regions Deposit Agreement and Disclosure Statement for Electronic Banking Services.

Regions customers with a valid checking or money market account can use Regions Bill Pay.

Many bill payments are sent electronically, but some may be sent as a paper check. This can happen for numerous reasons.

• Biller does not accept electronic payments
• Your account information provided for the biller is outdated or not available
• The payment amount or timing requires a check to ensure accurate delivery

Each payment is reviewed individually at the time it is sent, even recurring payments. Depending on the biller’s capabilities, payment amount and current delivery conditions, your payment may be sent electronically or by paper check. When an electronic payment option is unavailable, we may issue a check to help ensure your payment is delivered securely and as close to your scheduled date as possible.

Payments by paper check may require additional time for delivery. Delivery times are estimates only and may be affected by factors outside the bank's control, including transportation, mail processing, weather conditions, holidays, and recipient processing practices. Customers should schedule payments sufficiently in advance of the due date to allow for potential delays.

Payments made through Regions Online Bill Pay are processed either electronically or by check. Your biller will typically receive the payment on or before the selected date, depending on the payment method.

• For electronic payments, funds are debited on the payment date you select.
• For check payments, funds may be debited before, on or after the estimated delivery date.

For your convenience, same-day and next-day delivery options are available for select billers. Fees apply.

When you are scheduling a payment, the dynamic payment calendar allows you to pick your first available pay date and discloses if the payment will be sent electronically or by paper check. For electronic payments, the first available pay date will show as the next business day, in most cases. For check payments, the next available pay date will typically show anywhere from 2-5 business days later.