COVID-19 Banking Resources and Support for Individuals

At Regions, we're committed to helping you navigate the uncertain economic environment brought about by the coronavirus (COVID-19) crisis. If you're going through financial hardship due to COVID-19, please review our financial assistance resources and contact us. We want to help find the right solutions for you and your family.

For guidance on how to keep your finances on track and safeguard your future, explore Regions Next Step webinars, articles and money tips.

Financial Assistance for Individuals

Economic Impact Payments Check Cashing

There will be no charge to cash your stimulus check by June 30, 2020, at a branch drive-thru or Mobile Deposit legal disclaimer number1 when you select “Available Immediately.”

Personal Banking Fee Waivers

Mortgage Payment Assistance

If you need help with mortgage payments, visit Mortgage Payment Assistance or call 1-800-748-9498.

Personal Loans & Lines Assistance

If you’re having difficulty making payments on your consumer loans, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. legal disclaimer number3

Auto Loan Payment Assistance

If you’re having difficulty making payments on your auto loans, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. legal disclaimer number3 We will also not start new efforts to repossess vehicles until June 1, 2020.

Credit Card Payment Assistance

If you’re having difficulty making credit card payments, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. legal disclaimer number3

Ways to Bank 

Branch Service Updates

Regions branches are open by drive-thru or lobby appointment only until further notice. Branch drive-thru hours remain the same.

Digital Banking

Bank safely and securely from almost anywhere with Regions Online Banking or Mobile Banking legal disclaimer number1

DepositSmart ATMs® & Video Banking ATMs

We Want to Help Ease Financial Stress

Whether you're facing financial uncertainties due to COVID-19 or budgeting for your changing situation, we're here to support you. Regions Next Step® has the tools, tips and resources you may need to prepare for the challenges ahead and to safeguard your future.

For updates on our COVID-19 response, visit our main information page.