COVID-19 Banking Resources and Support for Individuals
We're committed to helping you navigate the uncertain economic environment brought about by the coronavirus crisis. If you're going through financial hardship due to coronavirus, please review our financial assistance resources and contact us. We want to help find the right solutions for you and your family.
For guidance on how to keep your finances on track and safeguard your future, explore Regions Next Step webinars, articles and money tips.
Financial Assistance for Individuals
Mortgage Payment Assistance
If you need help with mortgage payments, visit Mortgage Payment Assistance or call 1-800-748-9498.
Personal Loans & Lines Assistance
If you’re having difficulty making payments on your consumer loans, call 1-866-298-1113 to speak to a representative.
Auto Loan Payment Assistance
If you’re having difficulty making payments on your auto loans, call 1-866-298-1113 to speak to a representative.
Credit Card Payment Assistance
If you’re having difficulty making credit card payments, call 1-866-298-1113 to speak to a representative.
Deposit Accounts
Please contact us at 1-800-REGIONS for information about assistance on checking and savings accounts.
Ways to Bank
Branch Service Updates
Regions branch lobbies, drive-thrus and ATMs are open to serve you. We also encourage you to make an appointment for a more dedicated customer experience.
Digital Banking
Bank safely and securely from almost anywhere with Regions Online Banking or Mobile Banking1
- Check balances
- Transfer funds
- Pay bills
- Send money with Zelle®23
- Deposit checks (Mobile Banking only)
DepositSmart ATMs® & Video Banking ATMs
- Get cash
- Check balances
- Transfer funds
- Deposit cash and checks
- Speak to a live associate at a Video Banking ATM
We Want to Help Ease Financial Stress
Whether you're facing financial uncertainties due to coronavirus or budgeting for your changing situation, we're here to support you. Regions Next Step® has the tools, tips and resources you may need to prepare for the challenges ahead and to safeguard your future.
For updates on our COVID-19 response, visit our main information page.
