COVID-19 Banking Resources and Support for Individuals

At Regions, we're committed to helping you navigate the uncertain economic environment brought about by the coronavirus (COVID-19) crisis. If you're going through financial hardship due to COVID-19, please review our financial assistance resources and contact us. We want to help find the right solutions for you and your family.

For guidance on how to keep your finances on track and safeguard your future, explore Regions Next Step webinars, articles and money tips.

Financial Assistance for Individuals

Economic Impact Payments Check Cashing

There will be no charge to cash your stimulus check by October 31, 2020, at a branch drive-thru or Mobile Deposit 1 when you select “Available Immediately.”

Personal Banking Fee Waivers

  • Penalty-free CD withdrawal 2 3
  • Waived fees for excessive withdrawals on all savings and money market accounts 3 4  
  • Other deposit account fee waivers based on your needs 3 5  

Mortgage Payment Assistance

If you need help with mortgage payments, visit Mortgage Payment Assistance or call 1-800-748-9498.

Personal Loans & Lines Assistance

If you’re having difficulty making payments on your consumer loans, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. 3

Auto Loan Payment Assistance

If you’re having difficulty making payments on your auto loans, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. 3

Credit Card Payment Assistance

If you’re having difficulty making credit card payments, call 1-866-298-1113 to discuss options for loan payment relief, including no late fees. 3

Ways to Bank 

Branch Service Updates

Regions branch lobbies, drive-thrus and ATMs are open to serve you. Lobby walk-ins may be subject to capacity limits, and appointments are encouraged.

Digital Banking

Bank safely and securely from almost anywhere with Regions Online Banking or Mobile Banking 1

DepositSmart ATMs® & Video Banking ATMs

We Want to Help Ease Financial Stress

Whether you're facing financial uncertainties due to COVID-19 or budgeting for your changing situation, we're here to support you. Regions Next Step® has the tools, tips and resources you may need to prepare for the challenges ahead and to safeguard your future.

For updates on our COVID-19 response, visit our main information page.