On December 27, 2020, President Trump signed into law a supplemental appropriations bill that provides over $900 billion in additional COVID-19 relief including direct stimulus payments (direct deposit, check or debit card) to eligible U.S. residents.

The Internal Revenue Service (IRS) is sending many of the stimulus payments in electronic batches to banks nationwide. Regions is processing these electronic payments as we receive them, and they will be available based upon the effective date noted by the IRS. The earliest funds were made available to our customers starting Friday, January 1, 2021, and additional batches of funding are expected from the IRS in the coming days and weeks. We understand how important this money is, and we don’t want anything to stand in the way of our customers receiving their payments.

You can check the status of your stimulus payment by visiting the IRS Get My Payment tool. Please note that Regions social media, branch and call center associates do not have access to any additional information regarding if or when customers will receive a check or prepaid debit card.

We recommend beginning with a visit to the IRS Get My Payment information page. The IRS is processing a heavy volume of questions as people seek updates on their stimulus checks, so you'll find the most up-to-date information there. There is additional IRS contact information on the IRS website as well.

Be sure to open your mail carefully. During the first round of stimulus payments, the IRS purposely mailed out checks and cards in nondescript envelopes to discourage theft or fraud. What may be perceived as "junk mail" could be your stimulus payment.

We are aware that, for whatever reason, some people are finding that their payment has been rejected by the IRS. This could be due to a discrepancy in banking account information or some other factor that has prevented the IRS payment from reaching you. If this has happened to you, we encourage you to contact the IRS to discuss how the issue can be resolved as soon as possible. Please contact the IRS if you feel your payment has been delayed.

If the second Economic Impact (Stimulus) Payment was sent to an invalid account or an account that is closed or is no longer active, Regions is legally required to return the payment to the IRS. For those customers who had their payments rejected due to a discrepancy in banking account information, the IRS is not planning to reissue a check or ACH payment. Instead, the IRS recommends that these customers claim a Recovery Rebate Credit when they file their 2020 tax returns to receive their stimulus payment. You can find more information about claiming the Recovery Rebate Credit here.

For people who don’t receive the full Economic Impact (Stimulus) Payment, the IRS recommends that they file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible. You can find more information about claiming the Recovery Rebate Credit here.