Regions Help & Support

FAQ

What if I don't remember my Online ID or Password?

You may reset your Online ID or password by selecting Forgot Online ID or Password? in the Online Banking Login box. You will need to enter your ATM, CheckCard or Now Card and PIN successfully to reset your Online Banking password.

If you do not have your Online ID or ATM, CheckCard or Now Card and PIN, please call 1-800-472-2265 to have your credentials reset. Don't forget, you can also check Remember Me at time of login so that your Online ID will be remembered next time you visit.