Regions Help & Support

FAQ

How do I prevent lockouts?

To prevent lockouts, familiarize yourself with your questions or update them regularly to ensure you know the answer if you are ever prompted.

To view your questions, select Customer Service, then the Settings tab. In the Contact & Security section, choose Security Questions, then use the edit icon to view the security questions and answers that you’ve chosen. If you do not know the answer to one of your questions, simply reset your answer.

How do I prevent lockouts?