Regions Help & Support
HOW TO
How to change your username and password
Step 1
Once logged in to Online Banking, from the Customer Service tab select Settings.

Step 2
Under Contact & Security Info, select Online ID or Password.

Step 3
To change your Online ID, select the edit icon next to your current Online ID.

Step 4
Enter your new Online ID, re-enter in the Confirm Online ID field and select Update.
Please note that your Online ID must be 8-18 letters and numbers and is case sensitive. No special characters are allowed.

Step 5
Review your Online ID to verify that your changes have been applied.

Step 6
To change your password, select the edit icon next to your current password (hidden for privacy).

Step 7
Enter your New Password, re-enter in the Confirm Password field, then select Update.
Note: Your password must be 8-18 letters and numbers and is case sensitive. No special characters are allowed.
