Regions Help & Support

FAQ

What are Security Questions?

Security questions are used as an additional form of authentication when you log in to Online Banking with your Online ID and password. You will set up your security questions at enrollment and they can be updated any time while you are logged in.

You may receive a security question challenge periodically when you log in, perform certain tasks within Online Banking such as changing your mailing address or use an unrecognized device or browser.